Returns

ANGEL CHAIN RETURNS POLICY

  • Returns will not be accepted for simply change of mind, found it cheaper somewhere else, decided you did not like it or had no use for it
  • Store credit (in the form of a coupon code) of the same value will be given only and will be ready to use immediately
  • Store credit (in the form of a coupon code) is valued of 12 months
  • Returns are processed within 3 business days of receiving the order
  • Angel Chain is not held responsible for lost/damaged returns in transit so make sure to use a traceable delivery method for returning your items
  • Discounted/Sale items and accessories cannot be retuned
  • Angel Chain does not cover return shipping costs unless said otherwise

NEED TO MAKE A RETURN

  • Returns can be made within 30 days of purchased date

RETURN CONDITIONS

  • All return items must have tags still attached, original packaging, be unworn, unwashed & free of any stains when the garment was tried on

FAULTY/MISSING ITEM

  • Choice of a refund or store credit (in the form of a coupon code) for faulty items
  • Email info@angelchain.com.au if you have received an incorrect/faulty item. In the email you must include pictures, the order number, name and the item name/s.

HOW TO MAKE A RETURN

  1. Download our Returns Form (Linked PDF)
  2. Fill out the form with all details written correct and clear
  3. Make sure to include the form in the returned parcel
  4. Return to address

RETURN ADDRESS

P.O Box 283, Woody Point 4019 QLD

*Returns will be assessed and a follow up email will be sent to customer to explain if the item is accepted/not accepted
*If not accepted the item will not be returned unless the costs are paid for by customer

Please don’t hesitate to email info@angelchain.com.au for any questions or if you are unsure.

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